Highborn Communications
Managing Conflict
How much time and productivity is your organization losing through unresolved conflict? Likely a LOT!
Unresolved conflict is one of the TOP challenges in the workplace – everywhere in the world! Conflict increases stress, decreases productivity, and leads to disengagement and health issue. Issues with staff, with management and between staff and management need to get addressed ... they don't go away by themselves!
Scads of international research has shown, beyond doubt, that unresolved conflict in a workplace is a key factor in bullying, harassment, absenteeism and illness. Mental health issues arise more frequently with unresolved conflict, and accidents are more likely to take place. Unresolved conflict is not only bad for business, it's bad for our health!
Highborn Communications can help shift all that. We work with leaders and teams to get to the root of issues and create lasting resolution. We do this through mediation practices and with proven techniques of Conflict Coaching. We get to resolution ... one conversation at a time.
Highborn Communications can help your workplace regain a sense of health, trust and harmony.
- Resolve conflicts as they arise
- Skills for management and staff to facilitate difficult conversations
- Create an atmosphere of engagement and trust.
Workshops and conflict coaching specific to your workplace needs.
Workshops from Highborn Communications
Highborn Communications offers a series of workshops that provide leaders and teams with insights and strategies to create more harmony and trust at work. Workshops can be tailored to one hour, half day, or full day.
These workshops will benefit your company:
Don't want to ground down by workplace conflicts? Don't be.
Working in an environment filled with conflict is no fun. Whether expressed as anger or silence, unresolved conflict can be hugely disruptive. It limits a team's productivity, erodes working relationships, and makes people sick – literally – with anxiety. Unresolved conflicts don't away on their own. They need skillful attention.
In this interactive workshop, you'll get insight into why people get into disputes and why they let it fester into full blown conflicts. You'll also learn how to use these insights to apply to useful strategies to prevent conflicts from happening, and to deal with them when they do exist. The result: a return of trust and harmony to your workplace.
Testimonials
As a Mediator, it is important for me to attend as many workshops and seminars as possible to ensure my professional growth and relevancy in the industry. On more than one occasion, I have had the pleasure of attending a workshop moderated by Suzanne Sherkin. Ms. Sherkin’s style as a moderator is perhaps the best that I have ever experienced. In many workshops, particularly involving panel discussions, the participant speakers will provide what they feel is information of interest to the audience, rather than what the topic really is about. I find that Ms. Sherkin has the ability to not only focus participant speakers on the topic of the workshop, but summarize what has been said that makes the information completely understandable and relevant. Additionally, Ms. Sherkin ensures the success of the workshop or seminar by providing focus on key concepts, and identifying, if not creating, memorable phrases or concepts around the content brought forward by the presenters.
I would without reservation recommend Ms. Sherkin as a moderator in any forum, and look forward to being a participant in more of her sessions over coming years.
JM Box Consulting Services
John Box, Q. Med. - Windsor, OntarioBook Suzanne for WORKSHOPS and COACHING tailored to your staff and management.
She helps people SPEAK so others will listen, and LISTEN so others will speak.
The RESULT: improving communications ... one conversation at a time.